A New Strategy for Internet
Lobbying & Campaign Tools
from
http://eCampaignHQ.com
As
political efforts (both lobbying and campaigns for office) move into the 21st
Century, utilization of internet facilities continues to increase. With a
majority of the general public now connected
to the internet and the percentage growing every year, effective planning
and use of internet tools will soon become an absolute requirement for obtaining
an electoral majority in many elections, and spell success or failure for many
lobbying efforts.
The use
of some of the simpler internet tools has become quite wide spread in both
lobbying and campaign efforts. But in many cases these produce minimal results.
Larger budget efforts are expending large sums of money for more sophisticated
internet tools and are gaining an edge on lower budget campaigns and lobbying
efforts.
This series of
articles provides information
and examples of lower budget campaigns and lobbying efforts incorporating
similar internet tools into their efforts in novel ways. The series is based
upon implementations of the eCampaignHQ.com internet tools. Each article also
contains general purpose Practical Internet Tips – which we hope will benefit
your effort.
An Opportunity
Utilizing additional internet tools has an obvious benefit for existing campaign
and lobbying activities. Any new strategy should do more than just enhance
existing features. It should provide expansion into possible new areas of
opportunity. The eCampaignHQ suite of internet tools provide several such
opportunities.
With actual age
eligible population participation on a multi-decade decline, in most elections
the majority of potential voters do not vote. This creates an election
opportunity in almost every election. From a lobbying perspective it is a vast
unused pool of support.
There
is a wide body of studies available providing background on the statistics of
voter participation. As a summary, since the 1960’s the percentage of age
eligible participation in elections has been on a downward trend, despite many
changes to make registration easier. Today in most elections less than half of
those who could participate take the time to go to the polls.
Any
campaign that can bring a portion of these infrequent, inactive or non voters to
the polls has a decided edge. From a campaign perspective, there are three
obstacles to overcome to accomplish this goal:
-
Identifying the citizens in this group
-
Identifying your issues and positions that will motivate these citizens
-
Communicating, re-enforcing and encouraging these citizens to vote
These are, of course,
the same requirements to increase support among frequent voters. Another goal
of using internet tools should be to expand your appeal to some portion of
infrequent voters at the same time. If you are able to manage these three
obstacles, you have a win-win situation. By increasing citizens participation
you are fostering better government and at the same time improving the chances
of being part of that government.
Pursuing this group of potential voters runs against typical campaign
strategies, which focus on “frequent” voters. “Frequent” voters should be the
main target of your internet efforts, but the point this article is stressing is
that your internet tools can also provide a way to expand into this untapped
pool of support. Any successful expansion provides a better return or cost per
vote for the internet portion of your budget and can become a potential campaign
edge against opponents. In very close elections (or votes when lobbying), the
additional support can be the margin of victory.
Now
comes the difficult part. Every campaign or lobbying effort has more desirable
things to do
than time or funding
allow. So every hour and every dollar is important. This is a very
critical decision for all but the very high dollar campaigns who have hired
staffs to take care of these issues. For smaller campaigns where the candidate
is faced with managing most aspects directly, this is a major task.
Your campaign can have a positive effect and generate a better cost per vote by
having an internet presence – even with a limited budget.
This
article describes an initial approach that could be viewed as an entry level at
very low cost. Additional articles will describe more comprehensive approaches.
Your Internet Presence
The
first step to implementing your internet presence is to establish a budget. The
budget has to be reasonable (i.e., inexpensive) and piggyback on other campaign
activities such as literature, canvassing, advertising, etc.
The
second step is to develop an internet presence that is within your time
restraints. This includes your time and any volunteer help that you may have on
your internet presence. This places requirements for it to be highly automated
and capable of utilizing volunteers with minimal supervision.
The key component of
an internet presence is of course your campaign or issue website. This site
should use a simple design with easy navigation. On the front page and every
page you should have easy and direct access to: 1) Platform, 2) Biographical
information, 3) Contributions, 4) Contact and Volunteer information and 5)
Signup for Updates. These should be fairly static and once done should need
little change. Press releases, events and items of interest will be dynamic and
should be
listed with the most recent first. Older items should be available in an
archive.
There
are many packages, companies and volunteers that can provide the basic website.
When making your selection, be sure that you maintain the ability to implement
timely and periodic updates, either by yourself, paid service or a volunteer.
Some practical tips on improving your basic website effectiveness are at the end
of this article.
Maximum Return from
Internet Presence
Now
that you have a website, how do you use it to enhance your campaign, whether it
be for elective office or a lobbying effort?
To be
an asset to your effort your
website needs
to be effective for
your visitors. It needs to:
- Garner
their interest
- Encourage their involvement
- Maintain
communication with them
- Attract
a steadily growing base
This
requires a much higher level of expertise to be successful.
Offering items of interest on your website attracts
the maximum traffic to your site, and retains
the interests and involvement of these visitors. Typical campaign and
lobbying websites have limited success as they are passive. While it may contain
a wealth of information that would be of great interest to many, very few know
about it. Many who find the website interesting will forget about it in today’s
overload of information and options.
Large
scale campaigns and lobbying efforts solve these problems by utilizing several
tools to reach a much larger audience. These include extensive use of internet
newsletters, advertising, mailing lists and phone banks. Most of these tools
have been beyond the means of lower budget efforts, for example State
Legislature, county and municipal campaigns and many issue related lobbying
efforts.
The
eCampaignHQ.com suite of internet tools has been designed to make these internet
tools available to these lower budget efforts by maximizing an existing website,
internet technology and current day home computers. Most do not realize that a
current PC integrated with a website have more computing power than large scale
multi-million dollar computer facilities of just 10-15 years ago.
Putting Your Available
Computing Power to Work
Moving your internet
presence beyond the typical passive nature can be accomplished by converting
your website into
an action center for your key issues, in addition to providing typical
information.
This will motivate frequent voters. In addition, some
percentage of the less frequent voters that have a strong interest in
specific issues will be encouraged to resume participation.
While many frequent voters are driven by partisan interests, less frequent
voters are driven, if at all, by the specific
issues that are “dear to them.” When these issues
match your platform, you need to
continue communication with that potential
voter.
This requires considerable web related resources and is beyond the capabilities
of most campaigns and lobbying efforts. At least it used to be. Solutions are
becoming
available that make this capability available to virtually any political
campaign or lobbying effort.
eLobby and eLetter are
just such internet tools. Both are designed to allow a political website to
become a source of information and
one that encourages the public to stay informed and get involved on
issues of interest. Additionally these tools provide the capability to become an
action center where the citizen can voice their opinion with minimal effort.
Let’s
look at an example of how these two features enhance your website for a
particular issue. You obviously have a position on this issue and want to locate
citizens who care about the issue. Both eLobby and eLetter allow you to define
any number of issues and periodically distribute updates and action items about
each issue.
eLobby
is based upon a user of your website recording their basic election districts so
that they can receive issues that affect them
in their voting
district(s) only.
In a lobbying mode, this is an excellent method to build an increasing
capability of applying targeted citizen action to selected officials.
When a user first selects
this link on your website, they are asked to establish a typical user name and
password login. Then they are asked for general address and district
information.
On repeat
visits they only have to enter their username and password.
Your Updates are checked
against their district information, and only those that apply to their specific
districts are offered to the user.
These
updates can include a Letter Wizard to help the user write to their elected
official. It makes the creation of a letter or email to their elected officials
a very easy process.
They have
the option to signup to automatically receive email notices when you post new
Updates.
eLetter
is a simpler tool that requires less information from the user, and the Letter
Wizard offers all elected officials for selected elected offices, not just the
officials for the user’s actual districts. On initial use, there is a higher
usage by the public for this tool compared to eLobby. As your website builds
credibility with users, they tend to use the eLobby features in increasing
numbers. Subsequent articles will demonstrate how to put this general public
behavior to use.
With either or both of
these tools, you have added two new dimensions to your website; targeted issue
updates providing timely information on the issue(s) and an action center for
expressing an opinion on the issue(s). Many citizens will now consider your
website their primary source of information and action on the issue(s) of
interest. Many will sign up for the optional notification service thus providing
you with an ongoing means of communication and encouragement. These citizens can
be incorporated into your already existing campaign or lobbying efforts.
Actual
test results have shown that these “issue oriented” citizens return to the
website,
and they will inform others of like mind
about the website. websites using these tools show a steady traffic
increase and over time move ahead of competitive websites.
Let’s
check how this method compares with the three key items identified earlier to
attract an expanded potential voter base:
-
Identifying the citizens in this group
For those who
provide full contact information you can use your normal methods of
determining their voter history. For the portion that do not provide complete
contact information, you maintain the capability to communicate with them.
-
Identifying your issues and positions that will motivate these citizens
The
level of response between various issues gives you an indication of the level
of interest among the public. Note, your main concern is the size of the
potential net gain of support.
-
Communicating, re-enforcing and encouraging these citizens to vote
By providing the
update and becoming an action center, you are conveying not only your
position, but building credibility in your knowledge and expertise. Periodic
updates are a time tested method on maintaining communication and keeping the
issue on the mind of the citizen, two key components in their decision to
vote.
As we all know, many
large budget political campaign and lobbying efforts use these methods with
great effect. Many typical campaigns and lobbying efforts just assume that such
capabilities are beyond their means
-
which has been true, until now.
That was the purpose
of the eCampaignHQ.com suite of internet tools. By providing the internet
hosting, software, bandwidth and an ever increasing database of available
political information, the technology is
packaged and available as a cost effective service to you. This service
is reasonably priced (starting at $50.00 per year) and is non-partisan and
non-issue. Your effort supplies the partisanship, the issues and the position
knowledge.
Sound interesting?
It
should -
this is a new concept
in merging citizen interests with lobbying and campaign efforts without
requiring an IT staff.
Look for the
second article in this series providing a more detailed implementation, using
the two tools referenced above and ePetition. For those who would like to test
drive themselves, a full featured, no obligation,
30 day free trial is available
at http://www.eCampaignHQ.com.
Practical Internet
Tips
Some
internet tips to improve the effectiveness of your campaign or lobbying website:
Search
Engines – Search engines are a major source of traffic to any website. Is your
website setup and reasonably prepared to be spidered by search engines? The
following will greatly improve your search engine results:
-
Page Title
– each page on your website has a page title in the header section (also called
meta tags). You should carefully name and ensure that each page has a proper
title. When feasible, the page title should contain the keywords associated
with the material on the page; and when feasible, the physical page name should
also contain these keywords.
-
Page
Keywords – Another item in the header section are the keywords. These are not as
important as they were a few years ago, but should be page specific. The
keywords should match the material on the page.
-
Page
Description – The Description in the header should be a one or two sentence
briefly
describing
the purpose of the page or the material on the page.
These are
just a few tips we hope you find useful and interesting. You would be surprised
at how many expensive, professionally paid campaign websites have very low
traffic levels. These efforts are getting a very low return on their
investment.
In closing, a few words about the
website of a major party candidate for a State – Secretary of State, in
fact the consensus leading candidate. Campaign contributions were over the
$500,000 level in the year before the election. The candidate's name was
misspelled on the title pages and meta tags, and there was no Description or
Keywords. This very expensive
website had
the lowest traffic ranking (http://Alexa.com)
of all the announced candidates for the office. By following the TIPs above,
your campaign website can probably out perform this example.
Permission to reproduce granted with inclusion of credit to:
http://eCampaignHQ.com
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